Story 2015-02-11

Samsung, the big brother inside your TV?

by
in security on (#2X0A)
story imageSamsung is warning customers about discussing personal information in front of their smart television set. The warning applies to TV viewers who control their Samsung Smart TV using its voice activation feature. When the feature is active, such TV sets "listen" to what is said and may share what they hear with Samsung or third parties, it said. Privacy campaigners said the technology smacked of the telescreens, in George Orwell's 1984, which spied on citizens. Samsung has issued a statement that emphasized the voice recognition feature is activated using the TV's remote control.

Should Pipedot readers be concerned? What assurance is there that voice control systems which involve uploading voice commands to remote servers (Siri included) couldn't be used for surveillance covertly, as the FBI started doing with OnStar in General Motors vehicles over a decade ago? Samsung is not the first maker of a smart, net-connected TV to run into problems with the data the set collects. In late 2013, a UK IT consultant found his LG TV was gathering information about his viewing habits.

Today, users of Samsung's Smart TVs are also complaining that advertisements are being inserted into their own videos, without their permission. "Every movie I play, 20-30 minutes in it plays the Pepsi ad. It has happened on 6 movies today." In a statement, a Samsung spokesperson said that the ad placement in third-party apps was a mistake, and that the issue only affected customers in Australia.

US mobile carriers must unlock wireless devices

by
in mobile on (#2X09)
story imageToday is the deadline for an agreement reached between the Federal Communications Commission and wireless carriers back in 2013. Starting today, once you've paid off your contract or owned a pre-paid phone (or other device, like a tablet) for a year, all major US carriers must unlock your phone for you if you ask. Carriers also have to tell you when your phone is eligible to be unlocked, and they have to unlock phones for deployed military personnel.

Rules around locking and unlocking phones have gone back and forth. For a while, it was illegal to unlock your phone without express consent of your carrier. In 2014, the Unlocking Consumer Choice and Wireless Competition Act made it legal again. And this latest deadline makes it illegal for providers to say no if you ask to unlock a phone you've already paid for. This change gives power back to the people to freely use the phones they already own.

Here's more information on how to unlock your phone on the big four U.S. carriers, including how to verify that your device is eligible, caveats in the fine print, and alternative carriers you can bring your device to. The FCC also has useful information about the process.