Commonwealth Bank offered credit card increases to problem gambler

CBA customer tells royal commission that bank continued to offer him credit increases despite him pleading for them not to

The Commonwealth Bank has admitted to offering repeated credit card limit increases to a customer who was begging them to stop because he had a gambling addiction and a $30,000 debt.

Michael Harris, a qualified roof tiler, broke down in tears on Thursday at the financial services royal commission when he described his experience with CBA and his fruitless attempts to get help.