Airlines using wearables to get more personal

in hardware on (#3GH)
Don't be surprised if the next flight attendant that serves you seems to know more about you than you'd expected. Airlines seem to be strongly interested in the possibilities offered by new wearable technology, and at least two - Qantas and Virgin Atlantic - are giving wearable tech a try in order to provide more personalized service to their customers.

Looks like you shouldn't be surprised if the person to whom you hand your boarding pass is wearing Google Glass, now.

Re: better service versus privacy (Score: 2, Interesting)

by on 2014-03-20 18:18 (#QB)

I liked your explanation of "sector creep". The concrete examples help.

I was thinking about it mostly from the customer perspective -- maybe I'm okay sharing personal information on my terms if it gives me a better service experience. But you're right, if the providers and authorities start linking me to everything on their terms, maintain databases on their terms, and so on, the control is definitely out of my hands. Its probably too much to hope for a system where customers control the sharing and deleting of the information on their terms and not the other way around.
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