Comment Q1 better service versus privacy


Airlines using wearables to get more personal


better service versus privacy (Score: 1)

by on 2014-03-20 12:23 (#Q1)

Notwithstanding privacy concerns, one of the potential advantages of widely-shared personal information is the potential for better service exchanges between businesses and customers. This sounds like it could be an example of that.

I suppose a potential downside is if you are on record as "frugal", and if businesses identify you as such and they actually lower the quality of service they provide to the frugal-ites.

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