by Jennifer Locke on (#5AA6C)
Online connection problems on PS5 may not always be the result of the PlayStation Network going down. There are a few steps you can take to solve these problems on your own if they persist, and it may be as simple as unplugging your router or restarting your console.Products used in this guideConnect to your router: Cat 7 Ethernet Cable (From $8 at Amazon)Jump to:Troubleshoot through settingsConnect to Wi-FiUse a wired connectionPower cycle your routerRestart from Safe ModeContact PlayStationPS5 GuidesHow to transfer games and save dataHow to attach the PS5 baseHow to set up parental controlsHow to connect to Wi-FiHow to increase download speedsHow to manage multiple accountsHow to set up 2FAHow to update your PS5 system softwareHow to use Game HelpHow to enable 4K/8K resolutionHow to factory reset your PS5Troubleshoot through PS5 settingsGo to Settings.Select Network.Select Connection Status.Select Test Internet Connection.Reconnect to...