by BeauHD on (#6MNVS)
An anonymous reader quotes a report from The Register: Ransomware infections have morphed into "a psychological attack against the victim organization," as criminals use increasingly personal and aggressive tactics to force victims to pay up, according to Google-owned Mandiant. "We saw situations where threat actors essentially SIM swap the phones of children of executives, and start making phone calls to executives, from the phone numbers of their children," Charles Carmakal, Mandiant's CTO, recounted during a Google Security Threat Intelligence Panel at this year's RSA Conference in San Francisco on Monday. "Think about the psychological dilemma that the executive goes through - seeing a phone call from the children, picking up the phone and hearing that it's somebody else's voice? Sometimes, it's caller ID spoofing. Other times, we see demonstrated SIM swapping family members." Either way, it's horrifying. It's the next step in the evolution of ransomware tactics, which have now moved far beyond simply encrypting victims' files and even stealing their data. "There are a few threat actors that really have no rules of engagement in terms of how far [they] try to coerce victims," Carmakal noted, recalling ransomware incidents in which the criminals have directly contacted executives, their family members, and board members at their homes. The criminals have moved from just staging an attack against a company, its customers and their data, and becomes "more against the people," he added. It changes the calculation involved in deciding whether to pay the extortion demand, Carmakal said. "It's less about 'do I need to protect my customers?' But more about 'how do I better protect my employees and protect the families of employees?' That's a pretty scary shift."Read more of this story at Slashdot.