Article 1PAZK Amazon told to clarify 'misleading' delivery charges after complaint

Amazon told to clarify 'misleading' delivery charges after complaint

by
Press Association
from Technology | The Guardian on (#1PAZK)

Shopper found he had to pay a shipping cost despite apparently meeting the conditions for free delivery

Amazon has been ordered to clarify its delivery charges for individual products after the advertising watchdog found it had been misleading customers.

The Advertising Standards Authority found a lack of clarity about items eligible for free delivery after a shopper complained about charges for an AmazonBasics electrical product.

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