Amazon's Echo struggles to connect to BT's Home Hub

Users take to social media to vent their frustration with their BT Home Hubs and Amazon's new voice-assistant speaker, which stalled on setup

Scores of BT broadband users who purchased an Amazon Echo intelligent voice-controlled speaker have run into frustrating setup issues, and vented their anger on social media at both Amazon and BT.

The Echo was released in the UK on Wednesday, bringing Amazon's Alexa voice assistant into the home and allowing users to have conversations, ask questions, play music, control lights and other smart home devices, and even listen to the headlines read out from the Guardian.