Company retaliates for negative review by tricking customer into bricking his copy of their software
by Cory Doctorow from on (#27CGJ)
After N2SUB posted a thoughtful, negative review of Ham Radio Deluxe, the company responded to his open trouble ticket with instructions that tricked him into bricking his software, in the guise of fixing his problem, then told him they'd done it on purpose, and wouldn't let him use their software anymore unless he deleted his review, and threatened to sue him. (more")