Older people can’t cope with new technology – but nobody cares

My friend Rosemary's car breakdown turned into a nightmare because she had forgotten her glasses and couldn't read her card number. Do they expect us to stay inside and go quietly mad?

Rosemary was driving home last night, when, bad luck, her car broke down. Catastrophe. Because she does not belong to a breakdown service. Luckily, she found a car insurance bill in the glove compartment and rang them on her prehistoric/newly chic mobile. They instructed her to ring someone else, who demanded 80 before they would move an inch to save her. "I need the long number on the front of your card," said the breakdown lady, but Rosemary couldn't read her card in the gloom without her glasses.

Luckily, an elderly chap with his little dog stopped to assist her. "Just a moment," said Rosemary, "a gentleman has offered to help me. He'll read it."

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