Comment 2SB7 Re: If I have a (twin) brother

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Consumer Voice Authentication: the Australian Tax Office's example

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If I have a (twin) brother (Score: 0)

by Anonymous Coward on 2014-09-12 14:09 (#2SAX)

will the system be able to distinguish between his voice and mine? I have a hard time distinguishing between my sisters' voices on the phone, and my voice printing system has several orders of magnitude more R&D than this project (so far).

Will "I had a cold and couldn't authenticate" become a popular excuse for missing deadlines with the ATO?

Re: If I have a (twin) brother (Score: 1)

by hyper@pipedot.org on 2014-09-12 14:57 (#2SB5)

Looks like an additional system for which if it fails the customer identification would fall back to the existing talk-to-a-human-who-can-see-your-records method

Re: If I have a (twin) brother (Score: 0)

by Anonymous Coward on 2014-09-12 15:07 (#2SB7)

Right, similar to callerID routing you based on your home phone number.

Junk Status

Marked as [Not Junk] by bryan@pipedot.org on 2015-01-03 01:04