If I have a (twin) brother (Score: 0) by Anonymous Coward on 2014-09-12 14:09 (#2SAX) will the system be able to distinguish between his voice and mine? I have a hard time distinguishing between my sisters' voices on the phone, and my voice printing system has several orders of magnitude more R&D than this project (so far).Will "I had a cold and couldn't authenticate" become a popular excuse for missing deadlines with the ATO? Re: If I have a (twin) brother (Score: 1) by hyper@pipedot.org on 2014-09-12 14:57 (#2SB5) Looks like an additional system for which if it fails the customer identification would fall back to the existing talk-to-a-human-who-can-see-your-records method Re: If I have a (twin) brother (Score: 0) by Anonymous Coward on 2014-09-12 15:07 (#2SB7) Right, similar to callerID routing you based on your home phone number.
Re: If I have a (twin) brother (Score: 1) by hyper@pipedot.org on 2014-09-12 14:57 (#2SB5) Looks like an additional system for which if it fails the customer identification would fall back to the existing talk-to-a-human-who-can-see-your-records method Re: If I have a (twin) brother (Score: 0) by Anonymous Coward on 2014-09-12 15:07 (#2SB7) Right, similar to callerID routing you based on your home phone number.
Re: If I have a (twin) brother (Score: 0) by Anonymous Coward on 2014-09-12 15:07 (#2SB7) Right, similar to callerID routing you based on your home phone number.