Article 2YJM United Airlines cancels thousands of bargain tickets sold in pricing glitch

United Airlines cancels thousands of bargain tickets sold in pricing glitch

by
Alex Hern
from Technology | The Guardian on (#2YJM)
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Customers told their bookings have been cancelled after exchange rate error led to first and business class tickets cut to fraction of usual cost

United Airlines has cancelled the reservations of thousands of customers who took advantage of a pricing glitch to save thousands of pounds on first class tickets.

The glitch, first spotted by money saving site DansDeals, caused first and business class tickets sold through the airline's Danish website to be drastically mispriced. For instance, a round trip from Heathrow to New York for two, which costs 6118.92 on the British site, was sold for just 974 Danish Krone, less than 100.

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