Article 3053V Samsung TV owners furious after software update leaves sets unusable

Samsung TV owners furious after software update leaves sets unusable

by
Miles Brignall
from Technology | The Guardian on (#3053V)

Customers say recently acquired televisions stopped working after the company sent out an upgrade a week ago

Thousands of owners of high-end Samsung TVs have complained after a software update left their recently acquired 1,400 sets with blank, unusable screens.

The Guardian has been contacted by a number of owners complaining that the TVs they bought - in some cases just two weeks ago - have been rendered useless by an upgrade sent out by Samsung a week ago.

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