ESPN: Preds provide best bang for buck, customer service in sports
It's been quite a year for the Nashville Predators.
Fresh off a debut appearance in the Stanley Cup Final amid a truly special atmosphere, the Predators are being praised for their customer experience and affordable ticket prices.
From ESPN senior writer Peter Keating:
Nashville made the Stanley Cup Final while charging middle-of-the-pack ticket prices. Beyond that bang for the buck, the Preds deliver eye-popping customer service. In our most recent polls, Nashville topped all NHL clubs in engaging fans through social media, delivering information via mobile devices, making it easy to use the team website, and providing avenues for feedback.
"This doesn't happen without the support of the best fans in sports," team president Sean Henry said. "We need to make more of them, we need to continue to grow that base, but our fans have taken it on in a very serious fashion that they own this organization, they're part of the organization."
The Predators have started the season 4-3-1, but continue to sell out every night. Another long playoff run can only be a good thing for hockey.
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