Telstra offers to refund 42,000 customers for slow NBN

Telco's move follows investigation by the consumer watchdog and an admission that it promised internet speeds it was not capable of delivering

Telstra has offered to refund 42,000 customers for slow national broadband network speeds, following an investigation by the consumer watchdog.

The telco will offer remedies to those who purchased internet services through both Telstra and Belong brands between September 2015 and November this year after admitting it breached consumer law by promising NBN speeds that it was not capable of delivering.