Uber to set up 24-hour hotline for UK customers

Taxi-hailing app promises to proactively report any serious incidents to police

Uber has announced it is to set up a 24-hour hotline for UK customers and will proactively report incidents to the police, a day after London's transport authorities announced plans for tighter controls on private hire firms.

The move also comes ahead of a court of appeal hearing where Transport for London will seek to demand that private hire operators should have a phone line - a regulation quashed by judges after Uber forced a judicial review of taxi regulations in 2016.