FCC Screws With Its Complaint Process—and You'll Still Need to Pay $225 to Get Heard [Updated]
The FCC knows that Americans hate telecoms, and it's doing everything it can to give us reason to hate them more. On Tuesday, a proposal to kneecap the informal complaint process at the agency sparked cries of anti-consumerism. Now, the rule changes have been approved-and formal complaints will still cost you $225.