How to Stop Writing 'I'm Sorry' So Often in Emails
by Alicia Adamczyk from Lifehacker on (#41JM6)
Last week, I sent an email in which "Sorry about that!" was my automatic reply-I had forgotten something, and the person's curt message made clear that they were less than pleased with me. But after a minute of consideration, I took out the "sorry" and told them I'd do what they were requesting ASAP. I did, the task"