iSelect ‘misled’ customers over cheapest energy plans, watchdog claims

ACCC alleges price comparison website recommended retailers who paid it higher commissions, rather than the best value

The consumer watchdog says price comparison website iSelect misled customers for two years by recommending energy retailers that paid it higher commissions.

The Australian Competition and Consumer Commission alleged on Friday that since at least November 2016, iSelect claimed consumers using its website would benefit from iSelect comparing all energy plans available from its partner retailers in a specific location.