Article 4Y782 Venmo woos retailers with branded, animated stickers for its newsfeed

Venmo woos retailers with branded, animated stickers for its newsfeed

by
Sarah Perez
from Crunch Hype on (#4Y782)

Venmo's newsfeed is about to get more interesting. Historically, the PayPal-owned app's users would comment on their transactions using text, or as is more common, emoji. But now the company is planning to add support for custom, animated stickers, as well.

These animations were designed in partnership with Holler so they're unique to the Venmo app and tailored to the sorts of transactions that take place there. For example, one is of a hoagie sandwich broken in half with text that reads "split the bill." Another features a spinning pizza. One includes two characters pushing an IKEA shopping cart. And so on.

IKEA isn't the only brand to be included in the new stickers, as it turns out - Subway and others are also participating, Venmo says. (Keurig was initially listed as a sticker partner, then pulled out at the last minute. Other news sites have still included the brand's mention, but to be clear - it isn't launching now.)

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The move to introduce stickers - and particularly those featuring select retailers - comes at a time when Venmo is looking for ways to establish itself as a payment method of choice at brick-and-mortar stores. On that front, the company this past fall launched a rewards program tied to its physical Venmo card to offer users 5% back at stores like Target, Sephora, Dunkin' Donuts, and Wendy's, among others.

Though Venmo parent company PayPal had already tried to establish itself as an optional at checkout through point-of-sale integrations in years past, it never really took off. In more recent months, PayPal instead chose to partner instead of competing with payment rivals like Apple, Google, Visa, Mastercard, and others. Venmo, however, still has a shot at becoming at establishing a foothold in the physical retail space, thanks to its Venmo account-linked card and its forthcoming credit card.

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In addition, its service is favored by millennial and Gen Z shoppers who often opt for non-traditional cards and banking products, like mobile banking apps and cards that also function as status symbol cards, like the new Apple Card. Plus, they prefer visual communication when it comes to sharing what they're spending - over 90% of Venmo transactions include emojis, the company notes.

Venmo says the new stickers in the app will help the retailers to better connect with Venmo users and could allow for tailored experiences, going forward. But not all the stickers are branded - some are just happy tacos or burritos, jars and mugs filled with pennies, and other generic images.

The stickers are rolling out, starting today, says Venmo.

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