'I lost £95,000 in a bank scam after my solicitor's email was hacked'

Sally Flood managed to claw two-thirds back, but says lenders should do more to protect customers

A Manchester woman lost 95,000 she inherited from her father in a sophisticated bank transfer scam. After a year-long battle she has managed to retrieve two-thirds of the cash.

Sally Flood enlisted the help of a law firm specialising in cybercrime and data breaches, and while she is pleased to have recovered a good chunk of what she had lost after "the year from hell", she is furious about being left 35,000 out of pocket.