England's sewerage: what the water companies have to say
by Sandra Laville Environment correspondent from on (#5588Z)
Firms including Anglian Water respond to data on their practices and policies
Thames Water: We invested more than 1bn again in 2019-20, leading to a total of 15bn in the past 15 years, and we will continue to spend wisely on improving resilience, service and efficiency, as well as provide more support for customers in vulnerable circumstances.
Our shareholders are in it for the long term and have not taken a dividend for three years to prioritise investment in improving service for customers and to protect the environment."
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