Working from home was the dream but is it turning into a nightmare? | John Naughton

Back-to-back Zooms and employee surveillance apps have seen work invade the home in sinister ways

Remember when it was so exciting to be able to WFH - work from home? When your boss, instead of being grumpy and taking a grudging well-if-you-must" attitude was suddenly insisting that you had to work remotely? And how refreshing that seemed at the beginning? No more dispiriting 90-minute commutes, for example. Suddenly, extra hours were added to your day. A better work-life balance beckoned, because we had developed a technological infrastructure that had made distance irrelevant. What was not to like?

Of course there were glitches. Childcare, for example, became a nightmare when schools and nurseries closed. Not everyone had good, reliable broadband. And it turned out that not every household had multiple laptops either. Likewise, many people lived in small apartments where the choice of workspace boiled down to either the kitchen table or the cubbyhole that masqueraded as a spare bedroom. And there were still large numbers of critical" workers whose work couldn't be done from home.