Article 5701W MSI PX60 2QD hangs at shutdown

MSI PX60 2QD hangs at shutdown

by
Leonard_Linux
from LinuxQuestions.org on (#5701W)
Hello guys,
I can't shutdown my laptop. It hangs at the very last step of shutdown I think. I have disabled "quite splash" so I see what's going on during shutdown. The last message is always "reboot: power down", when I try with Linux. I also tried shutting down from a FreeBSD-Live-System, it worked one time, but after that it didn't work again.

The debug-shell is no use, because at the freeze point I can't type in commands. I also tried to shutdown with the terminal commands "sudo shutdown now", "sudo shutdown -P now", "sudo shutdown -h now", "poweroff" and "sudo poweroff -f". All of them had the effect as describe above except the command "sudo poweroff -f". After I typed the command, I authenticated and following messages appeared: "Powering off...". At this point it freezed. I could still see the desktop and every visible window, but I couldn't perform any actions; not even keyboard shortcuts worked. It also did not help to change 'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"' in /etc/default/grub to 'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"' and run "update-grub".

Once the following command combo did work: "sudo swapoff -a && systemctl poweroff", but then I reinstalled Ubuntu and now it doesn't work any more.

When I wake up the laptop, a black screen appears with some error
messages, but only for a very short time so I can't make a photo of it.
I tried once and the text was unreadable.

I have the latest BIOS and my Computer model is MSI PX60 2QD. Here the hardware specifications:I am now on Debian 10 "Buster" and here it also doesn't work. I tried shutting down my laptop with the following operating systems:
  • Linux Mint Failed
  • Fedora (Live) Failed
  • Ubuntu Failed
  • Debian Failed
  • FreeBSD Failed
  • Windows Worked
  • AntiX Linux (Live) Failed
  • Arch Linux (Live) Failed
I created a Ubuntu bug report (https://bugs.launchpad.net/ubuntu/+s...x/+bug/1860800) and asked in two different IRC channels. No fix for this so far.

Is someone of you able to help me? :)latest?d=yIl2AUoC8zA latest?i=DChLdCqATt0:T4FzOtq3fPY:F7zBnMy latest?i=DChLdCqATt0:T4FzOtq3fPY:V_sGLiP latest?d=qj6IDK7rITs latest?i=DChLdCqATt0:T4FzOtq3fPY:gIN9vFwDChLdCqATt0
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