‘It’s pretty devastating’: Two outbreaks give a glimpse of the dangers — and lingering questions — around group living in a second wave of COVID-19

When Louise Coutu's phone buzzed over Thanksgiving weekend, at her cottage in Tiny, Ont., she felt a sinking feeling as she scanned the message. It was the manager of a women's shelter run by the Society of Saint Vincent De Paul of Toronto, where Coutu is the executive director.