Whatsapp images issue
by henrig from LinuxQuestions.org on (#5A5A9)
I'm unable to send or receive images on Whatsapp.
This only happens with mobile data. It works fine with Wifi.
I checked all over my phone to make sure I hadn't blocked images from being downloaded when on mobile data. There are a few places for that. The one within Whatsapp settings doesn't seem to be working anyway - I had unchecked wifi but it still downloaded pics when the phone was connected to wifi.
I even unchecked and checked the boxes for both mobile data and wifi, enabled all the system apps I had disabled for mobile data, updated the phone and whatsapp and restarted my phone a few times. All in vain.
I thought it might also be the nature of the mobile connection but it didn't work in another geo location.
I uninstalled and installed Whatsapp again but was unable to get the app to verify my phone number. So I did a factory reset on my phone and then synced all the info from the cloud. I was able to get Whatsapp to install correctly this time but still can't receive or send images when on mobile data.
Anything else I could try? I'm thinking of trying another factory reset without any sync first.
Phone is a Redmi Note 5A Prime running Android 7.1.2 and MIUI Global 11.0.2.
Under SIM status, it says Mobile network state is disconnected.
This only happens with mobile data. It works fine with Wifi.
I checked all over my phone to make sure I hadn't blocked images from being downloaded when on mobile data. There are a few places for that. The one within Whatsapp settings doesn't seem to be working anyway - I had unchecked wifi but it still downloaded pics when the phone was connected to wifi.
I even unchecked and checked the boxes for both mobile data and wifi, enabled all the system apps I had disabled for mobile data, updated the phone and whatsapp and restarted my phone a few times. All in vain.
I thought it might also be the nature of the mobile connection but it didn't work in another geo location.
I uninstalled and installed Whatsapp again but was unable to get the app to verify my phone number. So I did a factory reset on my phone and then synced all the info from the cloud. I was able to get Whatsapp to install correctly this time but still can't receive or send images when on mobile data.
Anything else I could try? I'm thinking of trying another factory reset without any sync first.
Phone is a Redmi Note 5A Prime running Android 7.1.2 and MIUI Global 11.0.2.
Under SIM status, it says Mobile network state is disconnected.