Elantech Touchpad Issue on Toshiba Satellite E55 - Debian 10 + KDE
by di3 from LinuxQuestions.org on (#5B0MP)
Hi! And thanks for reading.
I've recently started using GNU-Linux, with Debian Buster being my OS in a dualboot setup (Win7 on the side).
The touchpad has never worked on Debian.
I used a USB mouse during installation process, but cannot confirm if the touchpad was working during installation.
Perhaps installing Debian with a USB mouse plugged in caused the problem?
-
What have I tried so far?
Some information
I have gathered as much information as I've managed to with very limited knowledge on CLI usage.
xinput output:
Code: Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id=4 [slave pointer (2)]
KYE SYSTEMS CORP. Wired Mouse id=9 [slave pointer (2)]
ETPS/2 Elantech Touchpad id=12 [slave pointer (2)]
Virtual core keyboard id=3 [master keyboard (2)]
(...)From dmesg | grep touchpad:
Code:[ 11.750718] toshiba_acpi: Supported laptop features: hotkeys keyboard-backlight touchpad usb-sleep-charge usb-rapid-charge special-function-keys panel-power-on usb3 cooling-methodor dmesg | grep elantech
:
Code:[ 2.290094] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
[ 2.314068] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
[ 2.339818] psmouse serio1: elantech: Elan sample query result 03, 0d, 65I confess I don't completely understand the use of these commands for inquiry, but I've read other posts on the matter where this information was requested.
--
No sign of alarm...
Lastly, my KDE Touchpad app showing up on my system tray indicates that my touchpad is active.
Haven't detected an error message so far.
And my touchpad still works normally on Win7
--
Why ask for help?
Hoping to learn while solving this issue, I've realized that before trying to understand all of the complexity involved in troubleshooting this on my own, perhaps some help from the Linux community might guide me in the right direction.
My main goal is to learn along the way, so I also appreciate all advice as to how should I proceed proactively when facing these kind of issues.
Thanks again and have a nice week!
I've recently started using GNU-Linux, with Debian Buster being my OS in a dualboot setup (Win7 on the side).
The touchpad has never worked on Debian.
I used a USB mouse during installation process, but cannot confirm if the touchpad was working during installation.
Perhaps installing Debian with a USB mouse plugged in caused the problem?
-
What have I tried so far?
- Fn+F5 button to enable/disable touchpad.
- Configuration of Desktop Environment (KDE Plasma) to make sure it wasn't getting in the way.
- Tried Xfce D.Env. to make sure it wasn't KDE.
- Tried LiveBooting Ubuntu from a USB Drive, to see if a newer kernel version fixed the problem.
- Installed and checked for presence of several xserver-xorg-input drivers (synaptics, evdev, libinput).
Some information
I have gathered as much information as I've managed to with very limited knowledge on CLI usage.
xinput output:
Code: Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id=4 [slave pointer (2)]
KYE SYSTEMS CORP. Wired Mouse id=9 [slave pointer (2)]
ETPS/2 Elantech Touchpad id=12 [slave pointer (2)]
Virtual core keyboard id=3 [master keyboard (2)]
(...)From dmesg | grep touchpad:
Code:[ 11.750718] toshiba_acpi: Supported laptop features: hotkeys keyboard-backlight touchpad usb-sleep-charge usb-rapid-charge special-function-keys panel-power-on usb3 cooling-methodor dmesg | grep elantech
:
Code:[ 2.290094] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
[ 2.314068] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
[ 2.339818] psmouse serio1: elantech: Elan sample query result 03, 0d, 65I confess I don't completely understand the use of these commands for inquiry, but I've read other posts on the matter where this information was requested.
--
No sign of alarm...
Lastly, my KDE Touchpad app showing up on my system tray indicates that my touchpad is active.
Haven't detected an error message so far.
And my touchpad still works normally on Win7
--
Why ask for help?
Hoping to learn while solving this issue, I've realized that before trying to understand all of the complexity involved in troubleshooting this on my own, perhaps some help from the Linux community might guide me in the right direction.
My main goal is to learn along the way, so I also appreciate all advice as to how should I proceed proactively when facing these kind of issues.
Thanks again and have a nice week!