Restaurant owners may not like delivery services – but can they do without them? | Gene Marks

The likes of Grubhub and DoorDash have flourished during the pandemic but their fees are killing restaurants' margins

If you take a look at my smartphone, you'll know that I like to order out. I have Grubhub, Caviar, Uber Eats and DoorDash right on my home screen. Because of Covid, I've rationalized my family's increase in takeout orders as our little way of helping the local restaurants who have been suffering all year and are suffering even more now that my city is not allowing inside dining and limiting outdoor groups.

But am I really helping these small businesses? Apparently, not as much as I thought.