'I’ve tried to do this for my kids': families who took on unjust benefits decisions

In our latest report for the 2020 Guardian and Observer appeal, we talk to Child Poverty Action Group and those it has helped

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When Trudi and Gavin Scott moved back to the UK from New Zealand with their severely disabled son, Theo, in December 2016, it was the start of a horrendous" few years of financial struggle triggered by the family being refused disability living allowance.

At one point, when Gavin had to give up work to look after Theo while Trudi was recovering from a major operation, they had to scrape by on child benefit, tax credit cash and food bank vouchers, causing them to fall behind with bills.