'I lost everything': laid-off workers battle Florida's chaotic benefit system

Six workers laid off amid the coronavirus pandemic report long delays, backlogs, system crashes and small payments

A year since the first coronavirus case was reported in the US, millions of Americans have found themselves out of work for nearly all that time as the pandemic triggered an economic crisis on a scale unseen since the Depression of the 1930s.

Florida has been hit harder by the pandemic than nearly any other state and the crisis has wreaked havoc on countless lives, families and communities from the Florida Keys to the Panhandle - and everywhere in between.