‘People are optimistic': Businesses look forward after 12 months of Covid

Early in the pandemic, we spoke to four bosses about how their businesses were faring. A year on, we ask them to about an extraordinary 12 months and what the future might hold

Early in the pandemic Philip Jansen gave investors a financial fright by scrapping BT's multibillion-pound dividend. Now, nearly a year on, he is handing out Covid bonuses to tens of thousands of frontline staff before a vote on a potential national strike.