Mental health patients ‘missed out on care’ during Covid

Survey reveals remote consultations often felt inadequate and may have made symptoms worse

Mental health patients found their conditions deteriorated during the pandemic because the NHS switched from in-person help to support by telephone, video and text messages, new research reveals.

Many reported a lower quality of care, according to a study by University College London; others had trouble accessing medication, had appointments cancelled or felt the loss of face-to-face help meant they were missing out on care".