Someone has hijacked my Amazon account but I can’t get into it
by Anna Tims from Technology | The Guardian on (#5HQKE)
It seems rogue sellers have used it to generate fake reviews
I received a parcel from Amazon, a website I haven't used for years. Several emails confirmed an order of three items, announced two-step verification on my account and warned a sign-in from an iPhone in Illinois had been detected.
The next day an email thanked me for joining Amazon Prime. Since then I have had other emails showing semi-literate five-star reviews of the products. My bank confirmed no money has been debited. But you can't contact Amazon without an account, and I can no longer access mine. I've now received emails telling me I've ordered a catflap but my payment has been declined.
FS, Brighton