Article 5K4R7 Amazon blames social media for struggle with fake reviews

Amazon blames social media for struggle with fake reviews

by
Alex Hern UK technology editor
from Technology | The Guardian on (#5K4R7)

Firm says sites are slow to act when warned that fake reviews are being solicited on their platforms

Amazon has blamed social media companies for its failure to remove fake reviews from its website, arguing that bad actors" turn to social networks to buy and sell fake product reviews outside the reach of its own technology.

The company says it removed more than 200m suspected fake reviews before they were seen by customers in 2020 alone, but nonetheless has faced continued criticism for the enormous scale of fake and misleading reviews that make it on to its store.

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