Hackney blames a cyber-attack for not issuing council tax refund

It was more than seven months ago, but it still can't say when I'll get my money

Can you please ask Hackney council to pay the 1,071 in council tax it owes me? It claims it can't because it faced a big cyber-attack more than seven months ago.

I moved out of the borough in August 2020 and filled in the required form to let it know that I would no longer be paying council tax. I received an email receipt and assumed my direct debits would be cancelled. However, in early May, I discovered it was still taking 119 from my account each month.