Google search feature gives wrong guidance on UK self-isolation rules
by Alex Hern Technology editor from on (#5KMDS)
Information was parsed from gov.uk website incorrectly, leading to possible confusion over Covid requirements
Google has been sharing incorrect instructions on contact tracing through its Covid-19 common questions" feature, advising some users that they can stop self-isolating when NHS rules say the opposite.
The flaw is the latest example of Google incorrectly parsing information from websites and trying to present a simple answer to keep users from clicking away from the search engine. The company has pledged that it will now fix the advice after a government request to do so.
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