What happened when a ‘wildly irrational’ algorithm made crucial healthcare decisions

Advocates say having computer programs decide how much help vulnerable people can get is often arbitrary - and in some cases downright cruel

Going up against an algorithm was a battle unlike any other Larkin Seiler had faced.

Because of his cerebral palsy, the 40-year-old, who works at an environmental engineering firm and loves attending sports games of nearly any type, depends on his home care support person for assistance with things most people take for granted, like meals and bathing.