‘Tired of being stepped on’: Instacart workers urge customers to delete app

Shoppers' across the US cite falling pay rates and unsafe working conditions ahead of company's rumored IPO

For Jason Schaal, 43, working in Minnesota as a personal shopper for grocery delivery company Instacart in 2019 was, at first, attractive.

The freedom to work on his own schedule, hours that could accommodate his personal health issues and caregiving responsibilities as a single father, combined with a decent wage made the gig work solid.