Want to keep tabs on your working-from-home staff? Resist the urge

Companies offering remote monitoring software are booming. But spying on your employees is no way to treat people

A year ago, while still in the grips of the pandemic, workers at many businesses - small and large - were continuing to work from home mostly due to either government or corporate mandates. Now, as the pandemic (hopefully) recedes, many workers are coming back to work but my smartest clients have learned that, to attract and retain the best people, a work-from-home option needs to be on the table.

During the pandemic we were scrambling just to keep things going. But now we're implementing policies that many feel should have supervisory controls. And many business owners, large and small, are asking themselves a question: is it time to monitor what our people are actually doing when they're not working in the office?