My iPhone said ‘no’ to my £70 railcard and I can’t get a refund

A reader bought the three-year card which is digital only but it won't download

I bought a three-year, 70 senior railcard from Trainline, but this has to be stored on my phone as an app, as there is now no paper option. But when I tried to download it on to my iPhone, an error message appeared saying that I couldn't, as it needed an iOS operating system of 13.4 or above. The one on my phone is 12.5.

As I had already booked some rail tickets with a senior railcard deduction I was forced to buy a one-year 30 paper senior railcard at the local station.