Leaked Email Shows Microsoft Expects Its HoloLens-like Goggles To Disappoint Soldiers

An anonymous reader shares a report: Microsoft won a contract worth up to $22 billion to build HoloLens-like goggles for the US military. The contract has had delays and quality problems amid strategic confusion in its mixed reality unit. Microsoft is expecting a negative reception due to ongoing problems with the device's reliability and its performance in low light environments, adding uncertainty ahead of the planned operational tests in May, according to the email. "We (Microsoft) are going into the event expecting negative feedback from the customer," a Microsoft employee wrote on Thursday in a memo to members of the company's military contract team, including AI and mixed reality general manager David Marra. "We expect soldier sentiment to continue to be negative as reliability improvements have been minimal from previous events."

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