Google Fiber Workers Successfully Unionize In Kansas City

An anonymous reader quotes a report from Engadget: In a tally with the National Labor Relations Board (NLRB) this afternoon, Google Fiber customer service workers -- employed by staffing agency BDS Connected Solutions, which is subcontracted by Alphabet -- voted nine to one to form a union. They'll be represented by the Alphabet Workers Union, an arm of the Communications Workers of America (AWU-CWA.) Workers at the store, which operates out of Kansas City, Missouri, told Engadget back in January that they were feeling left out of important workplace conversations, especially around safety and staffing. Kansas City was the market where Google Fiber first launched, approximately a decade ago. Workers at this store skipped straight to petitioning the NLRB for union recognition because, for reasons unknown, the supermajority of union card-signers were seemingly ignored by Google and BDS alike. At the time Emrys Adair, a worker at this location said, "There's been no acknowledgement, no pushback. No response at all yet." Among the ballots cast, nine were in favor while one was opposed; an additional ballot was challenged, but the number of challenged ballots was not sufficient to change the result of the election. [...] The Alphabet Workers Union sees this not only as a victory for this specific store, but part of a broader campaign to level the playing field between Alphabet's full-time staff, and its larger and reportedly worse-compensated TVCs (temps, vendors and contractors, in Google parlance.) [...] What remains next is for these Google Fiber workers to bargain their first contract, itself a herculean effort that companies have tremendous power to draw out or undermine. Thus far, the specific changes these workers hope to win in bargaining have not been disclosed by the AWU-CWA, though keeping those goals close to the chest is by no means unusual.

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