Manchester airport manager quits after weeks of chaos
by Helen Pidd North of England editor from World news | The Guardian on (#5XVSV)
Karen Smart steps down after thousands of passengers miss flights due to hours-long queues
The managing director of Manchester airport has quit following weeks of chaos in which thousands of passengers have missed their flights because of queues lasting up to seven hours.
Karen Smart stepped down on Tuesday after coming under fierce criticism from airport staff as well as angry travellers. She had been in post for two years, the most turbulent time in aviation history.
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