‘We hurt those already hurting’: why Los Angeles is failing on homelessness

After her dramatic resignation, a top official discusses systemic flaws in the response to one of the country's worst humanitarian crises

Last month, the top official charged with addressing homelessness in Los Angeles announced her surprise departure, offering a scathing message on her way out: the crisis is a monster of our own making", she wrote in her resignation letter. Those in power who possess the ability to change the lives of more than 60,000 unhoused Angelenos must be willing to do so."

Heidi Marston's public comments about her decision to leave the Los Angeles homeless services authority (Lahsa) offer a rare look from an insider at the systemic problems that have prevented major metropolitan regions like LA from adopting the rapid, large-scale and humane response that the emergency demands.