Revealed: one in five patients leave some A&E departments in England without treatment

Long waiting times and difficulty in accessing other NHS facilities drive a trebling in those leaving without completing care

More than one in five patients at some hospitals are leaving accident and emergency departments before completing treatment, and in some cases before being seen for assessment at all, with the rate across England trebling since before the pandemic.

Experts told the Observer that the increase was probably driven by a combination of long A&E waiting times and by difficulties accessing NHS facilities such as GPs, community health services and NHS 111.