Twitter overhauls process for reporting rule-breaking idiots
by Jon Porter from The Verge - All Posts on (#60727)
The new reporting flow in action. | Image: Twitter Twitter's redesigned process for reporting policy violations on its platform is now widely available, the company has announced. It's designed to handle everything from reports about misinformation and spam, to harassment and hate speech. The redesign has been in testing since December last year, and uses a so-called symptoms-first reporting flow" that's designed to make it easier to report bad behavior. It's now available in most countries" across web, iOS, and Android.
The company outlined how the new process works in a blog post last year. Previously, Twitter's process would ask which policy has been broken, and then ask for more details. Instead, the new flow asks for details on what's happened, before getting more granular about...