Article 60GQS Starling Bank: questions over volume of customers taken on during Covid crisis

Starling Bank: questions over volume of customers taken on during Covid crisis

by
Kalyeena Makortoff Banking correspondent
from World news | The Guardian on (#60GQS)

More than tripling of business customer base has raised questions about online lender's ability to run proper checks

The online bank singled out by a former government minister over the effectiveness of its counter-fraud measures was onboarding" an average of 15,000 new business customers a month during the Covid crisis, according to analysis by the Observer.

Figures from Starling Bank's last annual report show the eight-year-old lender has grown its business customer base from 87,000 before the pandemic to 330,000 business accounts as of last spring.

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