Strikes, ‘food banks’, corporate raiders: BT falls from grace after Covid plaudits

Firm that played key role in lockdown is grappling with pay row, strategic uncertainty and the cost of living crisis

BT's first national strikes in 35 years, which kick off on Friday morning, are just the latest in a series of headaches to have beset the telecoms company.

Amid a backlash over accusations that it set up a food bank" for cash-strapped staff and the growing threat from a stake-building corporate raider, Philip Jansen's mission to recreate BT's glory days as a national champion" seems to slipping away.