Job agency refers welfare recipients to online course asking basic questions about computers

Employability course created by company related to job agency labelled a waste of time, waste of resources' by one jobseeker

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A job agency referred people into an online course created by a related company that asked basic technology questions such as click on the laptop" and click on the USB port", featured a literacy and numeracy test and was described by one participant as offensive".

The Catalyst course is provided by Australian Employment and Training Solutions (AETS), the training arm of the multinational services company, Asuria, and was created specifically for the pandemic while many face-to-face training courses could not take place.