Why Alphabet's 'Smart City' in Toronto Failed

Alphabet's "urban innovation" arm Sidewalk Labs planned to build a model "smart city" along a 12-acre patch of Toronto waterfront known as Quayside. But they abandoned the project in 2020, points out MIT's Technology Review, "at the tail end of years of public controversy over its $900 million vision for a data-rich city within the city." Sidewalk's big idea was flashy new tech. This unassuming section of Toronto was going to become a hub for an optimized urban experience featuring robo-taxis, heated sidewalks, autonomous garbage collection, and an extensive digital layer to monitor everything from street crossings to park bench usage. Had it succeeded, Quayside could have been a proof of concept, establishing a new development model for cities everywhere. It could have demonstrated that the sensor-laden smart city model embraced in China and the Persian Gulf has a place in more democratic societies. Instead, Sidewalk Labs' two-and-a-half-year struggle to build a neighborhood "from the internet up" failed to make the case for why anyone might want to live in it.... The project's tech-first approach antagonized many; its seeming lack of seriousness about the privacy concerns of Torontonians was likely the main cause of its demise. There is far less tolerance in Canada than in the U.S. for private-sector control of public streets and transportation, or for companies' collecting data on the routine activities of people living their lives. "In the U.S. it's life, liberty, and the pursuit of happiness," says Alex Ryan, a senior vice president of partnership solutions for the MaRS Discovery District, a Toronto nonprofit founded by a consortium of public and private funders and billed as North America's largest urban innovation hub. "In Canada it's peace, order, and good government. Canadians don't expect the private sector to come in and save us from government, because we have high trust in government." With its very top-down approach, Sidewalk failed to comprehend Toronto's civic culture. Almost every person I spoke with about the project used the word "hubris" or "arrogance" to describe the company's attitude. Some people used both. In February Toronto announced new plans for the area, the article points out, with "800 affordable apartments, a two-acre forest, a rooftop farm, a new arts venue focused on indigenous culture, and a pledge to be zero-carbon.... Indeed, the philosophical shift signaled by the new plan, with its emphasis on wind and rain and birds and bees rather than data and more data, seems like a pragmatic response to the demands of the present moment and the near future." The article calls it "a conspicuous disavowal not only of the 2017 proposal but of the smart city concept itself."

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